Job summary
As an Identity and Trust Specialist, you’ll play a crucial part in the successful delivery of a unified zero trust, central Identity and Trust capability to support the secure access to and protection of College applications and data by students, staff, researchers, academics and non-IC people e.g. prospective students, alumni and partners/suppliers. You will be a subject matter and technical expert in the delivery and development of the central Identity and Trust Management service.

Duties and responsibilities
You will be responsible for contributing to and executing integration roadmaps and release plans, in collaboration with the Technology Office and Product teams, to provide strategic and tactical assessments based on the latest technology and requirements for ICT’s Identity and Trust capabilities. Provides expert level day-to-day technical support of the central Identity and Trust Management service and risk assurance in that regard, performing an extensive range and variety of complex technical and/or professional work activities, and undertaking work which requires the application of fundamental principles in a wide and often unpredictable range of contexts.

Support the Identity and Trust Management Product Owner in developing and maintaining a clear strategy, security objectives, plans, policies, and metrics, working under broad direction and often self-initiating it, with full responsibility for meeting allocated technical and/or project/supervisory objectives, establishing milestones and assigning tasks and/or responsibilities as required. Work as part of a delivery team using best practice agile ways of working (agile, squads), moving away from project-based delivery models, delivering against defined release and benefits plans, making decisions which impact the success of assigned work, in respect to results, deadlines and budget. Have a significant influence over the allocation and management of resources appropriate to given assignments. Pro-actively provides expert level specialist advice on identity and access management to ICT and the wider College.

Identify and addresses additional service requirements or service shortfalls, working with the delivery team to address these when required, analysing, designing, planning, executing and evaluating work to time, cost and quality targets.

 Identify enhancements to maximise service quality, efficiency and continuity in collaboration  with the Identity and Trust Product Owner. Generate original ideas and innovative solutions  through the provision of specialist know-how and advice as appropriate, influencing  stakeholders on the contribution of own specialism. Work across Shared Services groups to directly provide expert level identity and trust management input in the delivery of new products, leading on user/customer collaboration throughout all stages of work and ensuring users’ needs are met consistently through each work stage.

Promote and works by the ethos “reuse before buy” and “buy before build” to benefit multiple  times from single investments, being fully familiar with recognised industry bodies of knowledge both generic and specific. Promote the central Identity and Trust service to all College customers through a myriad of communication channels in collaboration with ICT Communications staff.

Manage day to day issues service with stakeholders, providers and suppliers. Demonstrates  leadership, facilitating collaboration between stakeholders who have diverse objectives.  Coach more junior colleagues sharing their experience and accumulated knowledge to help  them develop. Analyses requirements and advises on scope and options for continuous  operational improvement. Demonstrate creativity, innovation and ethical thinking in applying  solutions for the benefit of the customer/stakeholder. Advise on the available standards,  methods, tools and applications in the field of Identity and Trust Management and can make  appropriate choices from alternatives. Proactively ensures security is appropriately addressed within their area by self and others. Engages or works with security specialists as necessary.  Contributes to the security culture of the organisation.