ServiceNow Developer – Product Developer

  • Full Time
  • London

Website Imperial College London

Job Summary

We are looking for a hardworking expert Product Developer to join our SCRUM Team/Centre of Excellence and deliver our mission to delight customers using a world leading Service Management Platform (ServiceNow).  A dynamic professional who can provide technical leadership in the development and expansion of our ServiceNow platform, and who can also share insights, experiences and standard processes to mentor and support the growth of the whole delivery team. 


You are keen to work in an Agile SCRUM squad who self-organise their work, with mentorship from the Product Owner and Solution Architect.  You can make design choices to ensure that this new platform is built in a stable and scalable way, whilst also delighting our customers with innovative features that deliver outstanding outcomes.  You are an excellent communicator, problem-solver and good teammate who is proactive in sharing your experiences and skills with colleagues and collaborates across the department.  You can lead other staff members performing the Product Developer role. 


Duties and responsibilities


Alongside our current offering of IT Service Management (ITSM) and Customer Service Management (CSM) we are growing the ServiceNow platform to provide us with the capability to lead our hardware assets across the full lifecycle. This role would be a core technical lead in establishing that offering as part of the platform.

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