IT Solutions Technician Apprentice

Website Lloyds Banking Group

Within Lloyds Banking Group, we’re looking for innovative problem solvers, team-players and people with an eye for detail who are keen to make an impact within banking and financial services. If this sounds exciting and you want to help build the bank of the future the IT Solutions Technician apprenticeship is for you. 

 

What you’ll do

You’ll work with Group Transformation or the Chief Information Office, who are Lloyds Banking Group’s leaders and authorities in the delivery and support of large, complex change programmes, specialising in the implementation of cross-divisional and regulatory initiatives.

The varied Group Transformation portfolio includes regulatory change projects in areas such as Open Banking, exciting digital capability programmes such as Digital Workplace and critical risk-focused activities such as the Technology Resilience.

You’ll be responsible for technical analysis and solution design for small work packages, initiatives or small components of a larger project or product, in order to realise customer value through excellence and execution. You’ll use Technical Analyst skills to support the Product Owner or Project Manager to identify and understand the technical needs, analyse and prioritise the requirements and then assess, design, test and implement agreed solutions.

 

About the Programme

Starting in May 2022, the IT Solutions Technician apprenticeship offers an exciting and fulfilling career opportunity for inquisitive, forward-thinking and solution-focused individuals.

You’ll gain an insight into how different large scale projects run within Lloyds Banking Group and how the resulting outputs affect our customers or different internal areas of our business. You’ll further discover how different business areas operate and function across the organisation.

The programme will last for 16 months to develop your capabilities as an IT Solutions Technician, during which time you’ll also gain knowledge or qualifications covering:

  • CompTIA IT Fundamentals+
  • Microsoft MTA Software Development Fundamentals
     

As part of this role you learn to…

  • Carry out simple customer needs supporting tasks and assists others by following defined procedures
  • Produce accurate reports for others by collecting data from a variety of standard sources and inputting data into standard formats
  • Develop personal capabilities using existing formal and informal training opportunities
  • Implement improvements and provides feedback whilst using change management systems and protocols to provide routine support services
  • Collect information to gain a better understanding of routine procedural queries
  • Support others by performing prescribed product development/engineering activities (e.g., analysing client situations, interpreting data, etc.) using existing procedures
  • Review and consolidate information and produces comprehensive regulatory reports ensuring compliance with regulatory requirements as well as accuracy and timeliness of the information reported
  • Gather, monitor and analyse risk data as directed using established risk management models, systems and protocols and recommends further investigation
  • Follow existing procedures and precedents in figuring out correct course of action for routine functional enquiries
     

What you’ll have:

  • Grade C or above in at least five GCSEs including English and Mathematics
  • 104 UCAS points, or equivalent
     

What you’ll get in return

In return, we’ll offer you a competitive package which includes salary, bonus, a generous pension contribution, an attractive path of progression and flex cash to spend on a host of benefits to suit your lifestyle. We have a long track record of flexible working, and we’re always open to new ways to improve our people’s work-life balance, therefore open to discussion on working patterns and working hours.

Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit.

Join us and be part of an inclusive, values-led culture passionate about making a difference. Whatever your dream, you can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

 

Starting salary:

Outside of London – £22,536
London – £26,289
 

Apprenticeships worth discovering

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Our roles generate a lot of interest and occasionally we have to close adverts slightly earlier than stated on our website. So if you think working with us could be right for you, please apply now.

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

To apply for this job please visit lbg.wd3.myworkdayjobs.com.